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TERMS AND CONDITIONS

  • bilingual staff

  • reception of 8  to  10 p.m.

  • food not included

  • Assistance 24 hours. (via whats app)

  • Children under 12 years old do not pay lodging 

  • Baby cot, on request

  • Wi-Fi throughout the building

  • pets are not accepted

  • luggage storage 

  • The property does not have parking, we can recommend some nearby  to the property.

  • For your peace of mind, the lodging has CCTV

  • We do not have an elevator

  Restrictions regarding your trip

  • Check the restrictions for COVID-19.

  • The guest is obliged to report any symptoms related to the current pandemic situation or any other disease that may put their health or the health of others at risk.  others .


Property services

General

  • ATM or banking services

  • Tourist information and recommendations

with extra charge

  • Restaurant 

  • Beauty salon

  • Exchange house with preferential rate

  • Shoe shop 

  • taxi service

  • Transfer Airport-Hotel-Airport and  

        tourist transport.

  • Cinema functions (under programming)

  • Medical service (on request)

  • PCR test for travel (upon request)

  • Massages in your room (request in advance)

Reservation and cancellation policies:

  • The reservation will be considered CONFIRMED when the guest receives the confirmation email to the address provided in the reservation process.

  • Complete card information is required to confirm your reservation.

  • It is requested the  payment of the 1st night at the time of booking.

  • The remainder must be paid upon arrival at the hotel.

  •   Cancellation without cost - If you cancel before 14 days of your arrival.

  • 1 night charge - If you cancel within 14 days before your arrival

       in low seasons.

  • 50% charge - If you cancel within 14 days before your arrival  

       in high seasons    

  • RATES OF  LOW SEASON (DATES NOT MARKED IN HIGH SEASON)

  • HIGH SEASON RATES  

       DECEMBER 22-JANUARY 5, HOLY WEEK (varies according to the calendar),                      GELAGUETZA  JULY 15 TO 31, DAY OF THE DEAD OCTOBER 27 TO NOVEMBER          5 AND HOLIDAY BRIDGES.   

  •   Extra charges may apply, depending on the details of your reservation or additional requests.

  • Taxes included VAT 16%  + Municipal tax ISH 3%

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